01 Directory record
Service, provider and regulatory context
- Provider
- Heartfelt Homecare Southport Limited
- CQC provider ID
- 1-21536474911
- CQC location ID
- 1-22155359480
- ODS code
- VNYPD
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North West
- NHS region
- North West
- Local authority
- Sefton
- ONSPD CCG
- E38000170 · NHS Southport and Formby CCG
- Latest directory check
- 11 November 2024
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 25 June 2025
- Dormant
- No
- Registered manager
- Humphreys, Lisa
- Care-home beds
- 0
- Latest overall rating
- Inadequate
- Rating publication date
- 18 January 2024
- Inherited rating
- Yes
- PAF ID
- 26096483
- Coordinates
- 53.6413340, -2.9910250
- Parliamentary constituency
- Southport
- Provider Companies House number
- 15675779
- Provider HSCA start date
- 25 June 2025
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Humphreys, Lisa
- Provider telephone
- 01704514488
- Provider PAF ID
- 26096483
- Provider coordinates
- 53.6413340, -2.9910250
- Provider constituency
- Southport
- Provider address
- 48 Ash Street, Southport, Merseyside, PR8 6JE
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Requires improvement | 18 January 2024 | Location | Yes |
| Overall | Effective | Inadequate | 18 January 2024 | Location | Yes |
| Overall | Overall | Inadequate | 18 January 2024 | Location | Yes |
| Overall | Responsive | Inadequate | 18 January 2024 | Location | Yes |
| Overall | Safe | Inadequate | 18 January 2024 | Location | Yes |
| Overall | Well-led | Inadequate | 18 January 2024 | Location | Yes |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: 48 Ash Street,Southport, PR8 6JE
Phone: 1704514488