01 Directory record
Service, provider and regulatory context
- Provider
- Best Care Group Ltd
- CQC provider ID
- 1-21522665977
- CQC location ID
- 1-22156176311
- ODS code
- VNXPW
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- London
- NHS region
- London
- Local authority
- Richmond upon Thames
- ONSPD CCG
- E38000245 · NHS South West London CCG
- Latest directory check
- Not supplied
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 12 March 2025
- Dormant
- No
- Registered manager
- Karcz, Julia
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 18 May 2026
- Inherited rating
- No
- PAF ID
- 38148383
- Coordinates
- 51.4685730, -0.2788420
- Parliamentary constituency
- Richmond Park
- Provider Companies House number
- 15821546
- Provider HSCA start date
- 12 March 2025
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Wallace, Sona
- Provider telephone
- 02033457557
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100023411085
- Provider coordinates
- 51.4685730, -0.2788420
- Provider constituency
- Richmond Park
- Provider address
- Diamond House, 179-181 Lower Richmond Road, Richmond, TW9 4LN
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 18 May 2026 | Location | No |
| Homecare | Effective | Good | 18 May 2026 | Location | No |
| Homecare | Overall | Good | 18 May 2026 | Location | No |
| Homecare | Responsive | Good | 18 May 2026 | Location | No |
| Homecare | Safe | Good | 18 May 2026 | Location | No |
| Homecare | Well-led | Good | 18 May 2026 | Location | No |
| Overall | Caring | Good | 18 May 2026 | Location | No |
| Overall | Effective | Good | 18 May 2026 | Location | No |
| Overall | Overall | Good | 18 May 2026 | Location | No |
| Overall | Responsive | Good | 18 May 2026 | Location | No |
| Overall | Safe | Good | 18 May 2026 | Location | No |
| Overall | Well-led | Good | 18 May 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Dementia|Mental health conditions|Physical disabilities
04 Contact
Public directory details
Address: Diamond House,179-181 Lower Richmond Road,Richmond, TW9 4LN
Phone: Not supplied