01 Directory record
Service, provider and regulatory context
- Provider
- Complex Case Management Limited
- CQC provider ID
- 1-1256459767
- CQC location ID
- 1-2224326145
- ODS code
- VN4TC
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North West
- NHS region
- North West
- Local authority
- Bury
- ONSPD CCG
- E38000024 · NHS Bury CCG
- Latest directory check
- 28 February 2020
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 1 November 2015
- Dormant
- No
- Registered manager
- Bruscia, Francesca
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 28 February 2020
- Inherited rating
- No
- PAF ID
- 37179445
- Coordinates
- 53.5822510, -2.2965500
- Parliamentary constituency
- Bury North
- Provider Companies House number
- 08839199
- Provider HSCA start date
- 16 April 2014
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Bruscia, Francesca
- Provider telephone
- 01617054350
- Provider PAF ID
- 37179445
- Provider coordinates
- 53.5822510, -2.2965500
- Provider constituency
- Bury North
- Provider address
- Office 8a & 8b Phoenix House, 100 Brierley Street, Bury, Lancashire, BL9 9HN
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Whole Population
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 28 February 2020 | Location | No |
| Overall | Effective | Good | 28 February 2020 | Location | No |
| Overall | Overall | Good | 28 February 2020 | Location | No |
| Overall | Responsive | Good | 28 February 2020 | Location | No |
| Overall | Safe | Good | 28 February 2020 | Location | No |
| Overall | Well-led | Good | 28 February 2020 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Services for everyone
04 Contact
Public directory details
Address: Office 8a & 8b Phoenix House,100 Brierley Street,Bury, BL9 9HN
Phone: 1617621421
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.