01 Directory record
Service, provider and regulatory context
- Provider
- Primrose House Ltd
- CQC provider ID
- 1-2104724642
- CQC location ID
- 1-2274584191
- ODS code
- VM6NW
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Gateshead
- ONSPD CCG
- E38000212 · NHS Newcastle Gateshead CCG
- Latest directory check
- 21 August 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 4 November 2015
- Dormant
- No
- Care-home beds
- 65
- Latest overall rating
- Good
- Rating publication date
- 21 August 2025
- Inherited rating
- No
- UPRN
- 100000026114
- PAF ID
- 29989373
- Coordinates
- 54.9488680, -1.5703750
- Parliamentary constituency
- Jarrow and Gateshead East
- Provider Companies House number
- 9559192
- Provider HSCA start date
- 4 November 2015
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Ramsay, Alison
- Provider telephone
- 02086199411
- Provider UPRN
- 2465184571
- Provider coordinates
- 52.6387220, -1.0915620
- Provider constituency
- Leicester East
- Provider address
- 109 Coleman Road, Leicester, Leicestershire, LE5 4LE
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 21 August 2025 | Location | No |
| Care Homes | Effective | Good | 21 August 2025 | Location | No |
| Care Homes | Overall | Good | 21 August 2025 | Location | No |
| Care Homes | Responsive | Good | 21 August 2025 | Location | No |
| Care Homes | Safe | Good | 21 August 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 21 August 2025 | Location | No |
| Overall | Caring | Good | 21 August 2025 | Location | No |
| Overall | Effective | Good | 21 August 2025 | Location | No |
| Overall | Overall | Good | 21 August 2025 | Location | No |
| Overall | Responsive | Good | 21 August 2025 | Location | No |
| Overall | Safe | Good | 21 August 2025 | Location | No |
| Overall | Well-led | Requires improvement | 21 August 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 2 Crowhall Lane,Felling,Gateshead, NE10 9PU
Phone: 1914950585