01 Directory record
Service, provider and regulatory context
- Provider
- Crystal Caring Limited
- CQC provider ID
- 1-2142353551
- CQC location ID
- 1-2276794585
- ODS code
- VN6HV
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Swindon
- ONSPD CCG
- E38000231 · NHS Bath and North East Somerset, Swindon and Wiltshire CCG
- Latest directory check
- 24 November 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 28 April 2016
- Dormant
- No
- Registered manager
- Norman, Tamera
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 24 November 2025
- Inherited rating
- No
- Coordinates
- 51.5734110, -1.8113780
- Parliamentary constituency
- Swindon North
- Provider Companies House number
- 9389113
- Provider HSCA start date
- 28 April 2016
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Norman, Tamera
- Provider telephone
- 01793915261
- Provider coordinates
- 51.5734110, -1.8113780
- Provider constituency
- Swindon North
- Provider address
- Nexus Business Centre, 6 Darby Close, Swindon, Wiltshire, SN2 2PN
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Overall | Good | 24 November 2025 | Location | No |
| Homecare | Safe | Good | 24 November 2025 | Location | No |
| Homecare | Well-led | Good | 24 November 2025 | Location | No |
| Overall | Overall | Good | 24 November 2025 | Location | No |
| Overall | Safe | Good | 24 November 2025 | Location | No |
| Overall | Well-led | Good | 24 November 2025 | Location | No |
| Homecare | Caring | Good | 11 August 2025 | Location | No |
| Homecare | Effective | Good | 11 August 2025 | Location | No |
| Homecare | Responsive | Good | 11 August 2025 | Location | No |
| Overall | Caring | Good | 11 August 2025 | Location | No |
| Overall | Effective | Good | 11 August 2025 | Location | No |
| Overall | Responsive | Good | 11 August 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Nexus Business Centre,6 Darby Close,Swindon, SN2 2PN
Phone: 1793915261