01 Directory record
Service, provider and regulatory context
- Provider
- Castlepoint Services Ltd
- CQC provider ID
- 1-2213998174
- CQC location ID
- 1-2280090934
- ODS code
- VN6MH
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Windsor and Maidenhead
- ONSPD CCG
- E38000252 · NHS Frimley CCG
- Brand
- BD369 · BRAND Heritage Healthcare
- Latest directory check
- 12 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 2 November 2015
- Dormant
- No
- Registered manager
- Henderson, Carole
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 12 August 2026
- Inherited rating
- No
- UPRN
- 100081271556
- Coordinates
- 51.4804430, -0.6209470
- Parliamentary constituency
- Windsor
- Provider Companies House number
- 09579182
- Provider HSCA start date
- 2 November 2015
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Greensmith, Adrian
- Provider telephone
- 01753369088
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100080374674
- Provider coordinates
- 51.4804430, -0.6209470
- Provider constituency
- Windsor
- Provider address
- The Library, King George VI Day Centre,, Clarence Road,, Windsor, SL4 5AR
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 12 August 2026 | Location | No |
| Homecare | Effective | Requires improvement | 12 August 2026 | Location | No |
| Homecare | Overall | Requires improvement | 12 August 2026 | Location | No |
| Homecare | Responsive | Good | 12 August 2026 | Location | No |
| Homecare | Safe | Requires improvement | 12 August 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 12 August 2026 | Location | No |
| Overall | Caring | Good | 12 August 2026 | Location | No |
| Overall | Effective | Requires improvement | 12 August 2026 | Location | No |
| Overall | Overall | Requires improvement | 12 August 2026 | Location | No |
| Overall | Responsive | Good | 12 August 2026 | Location | No |
| Overall | Safe | Requires improvement | 12 August 2026 | Location | No |
| Overall | Well-led | Requires improvement | 12 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: The Library, King George VI Day Centre,Clarence Road,Windsor, SL4 5AR
Phone: 1753369088
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.