01 Directory record
Service, provider and regulatory context
- Provider
- Better Care & Support Ltd
- CQC provider ID
- 1-4658988489
- CQC location ID
- 1-23181710868
- ODS code
- VNYF4
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East Midlands
- NHS region
- Midlands
- Local authority
- Nottingham
- ONSPD CCG
- E38000243 · NHS Nottingham and Nottinghamshire CCG
- Latest directory check
- 8 December 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 23 May 2025
- Dormant
- No
- Registered manager
- Rafi, Rukhsana
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 8 December 2025
- Inherited rating
- No
- UPRN
- 100031581254
- Coordinates
- 52.9789840, -1.1496080
- Parliamentary constituency
- Nottingham East
- Provider Companies House number
- 10517074
- Provider HSCA start date
- 8 February 2018
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Rafi, Rukhsana
- Provider telephone
- 01246474978
- Provider website recorded
- Available through the source page
- Provider UPRN
- 200001383450
- Provider coordinates
- 52.9747280, -1.1554250
- Provider constituency
- Nottingham East
- Provider address
- 110 Hucknall Road, Carrington, Nottingham, NG5 1AD
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 8 December 2025 | Location | No |
| Homecare | Effective | Good | 8 December 2025 | Location | No |
| Homecare | Overall | Good | 8 December 2025 | Location | No |
| Homecare | Responsive | Good | 8 December 2025 | Location | No |
| Homecare | Safe | Good | 8 December 2025 | Location | No |
| Homecare | Well-led | Good | 8 December 2025 | Location | No |
| Overall | Caring | Good | 8 December 2025 | Location | No |
| Overall | Effective | Good | 8 December 2025 | Location | No |
| Overall | Overall | Good | 8 December 2025 | Location | No |
| Overall | Responsive | Good | 8 December 2025 | Location | No |
| Overall | Safe | Good | 8 December 2025 | Location | No |
| Overall | Well-led | Good | 8 December 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 32 Percival Road,Nottingham, NG5 2EY
Phone: 3301338995