01 Directory record
Service, provider and regulatory context
- Provider
- Calm Futures Norfolk Ltd
- CQC provider ID
- 1-22160953469
- CQC location ID
- 1-23660021852
- ODS code
- VNYXJ
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Latest directory check
- 6 December 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 16 July 2025
- Dormant
- No
- Registered manager
- Clough, Kerry
- Care-home beds
- 8
- Latest overall rating
- Requires improvement
- Rating publication date
- 6 December 2023
- Inherited rating
- Yes
- UPRN
- 100090825404
- Coordinates
- 52.6587600, 1.2670890
- Parliamentary constituency
- Norwich North
- Provider Companies House number
- 07444593
- Provider HSCA start date
- 16 July 2025
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Penney, Mark
- Provider telephone
- 01605552413
- Provider website recorded
- Available through the source page
- Provider UPRN
- 200004626172
- Provider coordinates
- 51.7226350, 0.4613320
- Provider constituency
- Chelmsford
- Provider address
- Daniel Kirby House, Moulsham Street, Chelmsford, CM2 9AQ
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Overall | Requires improvement | 6 December 2023 | Location | Yes |
| Overall | Safe | Requires improvement | 6 December 2023 | Location | Yes |
| Overall | Well-led | Requires improvement | 6 December 2023 | Location | Yes |
| Overall | Responsive | Requires improvement | 11 August 2021 | Location | Yes |
| Overall | Caring | Good | 24 January 2020 | Location | Yes |
| Overall | Effective | Good | 24 January 2020 | Location | Yes |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Learning disabilities
04 Contact
Public directory details
Address: 27 Sutherland Avenue,Hellesdon,Norwich, NR6 5LN
Phone: 1603400418