CQC Regulated care location

Covent House

Durham Road,Birtley,Gateshead, DH3 2PF

01 Directory record

Service, provider and regulatory context

Provider
Malhotra Care Homes Limited
CQC provider ID
1-138858435
CQC location ID
1-240735527
ODS code
VM1JL
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
North East
NHS region
North East and Yorkshire
Local authority
Gateshead
ONSPD CCG
E38000212 · NHS Newcastle Gateshead CCG
Brand
BD460 · BRAND Prestwick Care
Latest directory check
10 October 2025

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
16 June 2011
Dormant
No
Registered manager
Dunkley, Tracy
Care-home beds
63
Latest overall rating
Good
Rating publication date
10 October 2025
Inherited rating
No
UPRN
10022986914
Coordinates
54.8937780, -1.5769790
Parliamentary constituency
Washington and Gateshead South
Provider Companies House number
06902590
Provider HSCA start date
30 December 2010
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider nominated individual
Malhotra, Devinder
Provider telephone
01912330387
Provider website recorded
Available through the source page
Provider UPRN
4510719827
Provider coordinates
54.9713970, -1.6108440
Provider constituency
Newcastle upon Tyne Central and West
Provider address
Malhotra House, 50 Grey Street, Newcastle Upon Tyne, NE1 6AE

Regulated activities

  • Accommodation for persons who require nursing or personal care
  • Treatment of disease, disorder or injury

Service types in monthly profile

  • Care home service with nursing

Service user bands

  • Dementia
  • Older People

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Care HomesCaringGood10 October 2025LocationNo
Care HomesEffectiveGood10 October 2025LocationNo
Care HomesOverallGood10 October 2025LocationNo
Care HomesResponsiveGood10 October 2025LocationNo
Care HomesSafeGood10 October 2025LocationNo
Care HomesWell-ledGood10 October 2025LocationNo
OverallCaringGood10 October 2025LocationNo
OverallEffectiveGood10 October 2025LocationNo
OverallOverallGood10 October 2025LocationNo
OverallResponsiveGood10 October 2025LocationNo
OverallSafeGood10 October 2025LocationNo
OverallWell-ledGood10 October 2025LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Nursing homes

Specialisms and services

Dementia|Caring for adults over 65 yrs

04 Contact

Public directory details

Address: Durham Road,Birtley,Gateshead, DH3 2PF

Phone: 1914104444

A service website is recorded by CQC; it is available through the source page so this profile contains no external link.