01 Directory record
Service, provider and regulatory context
- Provider
- Housing 21
- CQC provider ID
- 1-102643148
- CQC location ID
- 1-246693607
- ODS code
- VN444
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Staffordshire
- ONSPD CCG
- E38000126 · NHS North Staffordshire CCG
- Brand
- BD148 · BRAND Housing & Care 21
- Latest directory check
- 6 September 2018
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 17 June 2011
- Dormant
- No
- Registered manager
- Hartshorn, Gemma
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 6 September 2018
- Inherited rating
- No
- Coordinates
- 53.0025020, -2.3409890
- Parliamentary constituency
- Newcastle-under-Lyme
- Provider Companies House number
- IP16791R
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Peach, Kris
- Provider telephone
- 03701924000
- Provider website recorded
- Available through the source page
- Provider coordinates
- 52.4727860, -1.9213520
- Provider constituency
- Birmingham Ladywood
- Provider address
- Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TP
Regulated activities
- Personal care
Service types in monthly profile
- Extra Care housing services
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 6 September 2018 | Location | No |
| Overall | Effective | Good | 6 September 2018 | Location | No |
| Overall | Overall | Good | 6 September 2018 | Location | No |
| Overall | Responsive | Good | 6 September 2018 | Location | No |
| Overall | Safe | Good | 6 September 2018 | Location | No |
| Overall | Well-led | Requires improvement | 6 September 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Supported housing
Specialisms and services
Sensory impairments|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: New Road,Madeley,Crewe, CW3 9DN
Phone: 3701924000
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.