01 Directory record
Service, provider and regulatory context
- Provider
- Crown Care IV Limited
- CQC provider ID
- 1-1152790220
- CQC location ID
- 1-2475301661
- ODS code
- VLPE8
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- North Tyneside
- ONSPD CCG
- E38000127 · NHS North Tyneside CCG
- Brand
- BD601 · BRAND Crown Care
- Latest directory check
- 27 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 19 February 2016
- Dormant
- No
- Registered manager
- Knowles-Sinclair, Heather
- Care-home beds
- 44
- Latest overall rating
- Requires improvement
- Rating publication date
- 27 March 2026
- Inherited rating
- No
- UPRN
- 47004734
- PAF ID
- 28599599
- Coordinates
- 54.9892210, -1.5397360
- Parliamentary constituency
- Newcastle upon Tyne East and Wallsend
- Provider Companies House number
- 08776429
- Provider HSCA start date
- 11 February 2014
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Craddock, Victoria
- Provider telephone
- 01912708649
- Provider website recorded
- Available through the source page
- Provider UPRN
- 4510744897
- Provider coordinates
- 54.9725850, -1.6113950
- Provider constituency
- Newcastle upon Tyne Central and West
- Provider address
- 2nd Floor, Adelphi Chambers, 20 Shakespeare Street, Newcastle Upon Tyne, NE1 6AQ
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Mental Health
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Requires improvement | 27 March 2026 | Location | No |
| Care Homes | Effective | Requires improvement | 27 March 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 27 March 2026 | Location | No |
| Care Homes | Responsive | Requires improvement | 27 March 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 27 March 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 27 March 2026 | Location | No |
| Overall | Caring | Requires improvement | 27 March 2026 | Location | No |
| Overall | Effective | Requires improvement | 27 March 2026 | Location | No |
| Overall | Overall | Requires improvement | 27 March 2026 | Location | No |
| Overall | Responsive | Requires improvement | 27 March 2026 | Location | No |
| Overall | Safe | Requires improvement | 27 March 2026 | Location | No |
| Overall | Well-led | Requires improvement | 27 March 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: The Avenue,Wallsend, NE28 6SD
Phone: 1912635060
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.