CQC Regulated care location

Home Instead – Eastbourne and Hailsham

Unit E, Dittons Business Park,Dittons Road,Polegate, BN26 6HY

01 Directory record

Service, provider and regulatory context

Provider
Silverlight Care Limited
CQC provider ID
1-2070969339
CQC location ID
1-2547646255
ODS code
VN6E1
Care home
No
Location type
Social Care Org
Primary inspection category
Community based adult social care services
Region
South East
NHS region
South East
Local authority
East Sussex
ONSPD CCG
E38000235 · NHS East Sussex CCG
Brand
BD217 · BRAND Home Instead
Latest directory check
13 February 2026

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
11 May 2016
Dormant
No
Registered manager
Cottrell, Bibi
Care-home beds
0
Latest overall rating
Outstanding
Rating publication date
13 February 2026
Inherited rating
No
Coordinates
50.8186180, 0.2727280
Parliamentary constituency
Lewes
Provider Companies House number
09348591
Provider HSCA start date
21 August 2015
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Community based adult social care services
Provider nominated individual
Cottrell, Ian
Provider telephone
01323819191
Provider website recorded
Available through the source page
Provider PAF ID
35836144
Provider coordinates
50.8186180, 0.2727280
Provider constituency
Lewes
Provider address
Unit E, Dittons Business Park, Dittons Road, Polegate, East Sussex, BN26 6HY

Regulated activities

  • Personal care

Service types in monthly profile

  • Domiciliary care service

Service user bands

  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • People who misuse drugs and alcohol
  • Physical Disability
  • Sensory Impairment
  • Younger Adults

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
HomecareCaringOutstanding13 February 2026LocationNo
HomecareEffectiveGood13 February 2026LocationNo
HomecareOverallOutstanding13 February 2026LocationNo
HomecareResponsiveOutstanding13 February 2026LocationNo
HomecareSafeOutstanding13 February 2026LocationNo
HomecareWell-ledOutstanding13 February 2026LocationNo
OverallCaringOutstanding13 February 2026LocationNo
OverallEffectiveGood13 February 2026LocationNo
OverallOverallOutstanding13 February 2026LocationNo
OverallResponsiveOutstanding13 February 2026LocationNo
OverallSafeOutstanding13 February 2026LocationNo
OverallWell-ledOutstanding13 February 2026LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Homecare agencies

Specialisms and services

Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Substance misuse problems|Physical disabilities

04 Contact

Public directory details

Address: Unit E, Dittons Business Park,Dittons Road,Polegate, BN26 6HY

Phone: Not supplied