01 Directory record
Service, provider and regulatory context
- Provider
- Certitude Trading Limited
- CQC provider ID
- 1-2913171829
- CQC location ID
- 1-25831989691
- ODS code
- VMC4T
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- London
- NHS region
- London
- Local authority
- Newham
- ONSPD CCG
- E38000255 · NHS North East London CCG
- Brand
- BD254 · BRAND Certitude
- Latest directory check
- 25 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 8 December 2025
- Dormant
- No
- Registered manager
- Matsie-Ssonko, Norah
- Care-home beds
- 10
- Latest overall rating
- Good
- Rating publication date
- 25 March 2026
- Inherited rating
- No
- UPRN
- 46036171
- Coordinates
- 51.5292970, 0.0170710
- Parliamentary constituency
- West Ham and Beckton
- Provider Companies House number
- 14991207
- Provider HSCA start date
- 8 December 2025
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Main, Emma
- Provider telephone
- 02087726222
- Provider website recorded
- Available through the source page
- Provider coordinates
- 51.4399750, -0.1545730
- Provider constituency
- Tooting
- Provider address
- 31-33 Lumiere Court, 209 Balham High Road, London, SW17 7BQ
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 25 March 2026 | Location | No |
| Care Homes | Effective | Good | 25 March 2026 | Location | No |
| Care Homes | Overall | Good | 25 March 2026 | Location | No |
| Care Homes | Responsive | Good | 25 March 2026 | Location | No |
| Care Homes | Safe | Good | 25 March 2026 | Location | No |
| Care Homes | Well-led | Good | 25 March 2026 | Location | No |
| Overall | Caring | Good | 25 March 2026 | Location | No |
| Overall | Effective | Good | 25 March 2026 | Location | No |
| Overall | Overall | Good | 25 March 2026 | Location | No |
| Overall | Responsive | Good | 25 March 2026 | Location | No |
| Overall | Safe | Good | 25 March 2026 | Location | No |
| Overall | Well-led | Good | 25 March 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 2c-2d Helena Road,Plaistow,London, E13 0DU
Phone: 2084701382