CQC Regulated care location

Integrated Crisis Response Service

Neville Centre,Leicester General Hospital,Leicester, LE5 4PW

01 Directory record

Service, provider and regulatory context

Provider
Leicester City Council
CQC provider ID
1-101668479
CQC location ID
1-2604947530
ODS code
VN1LG
Care home
No
Location type
Social Care Org
Primary inspection category
Community based adult social care services
Region
East Midlands
NHS region
Midlands
Local authority
Leicester
ONSPD CCG
E38000097 · NHS Leicester City CCG
Latest directory check
15 April 2026

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
27 April 2016
Dormant
No
Registered manager
Singh-Bains, Jagjit
Care-home beds
0
Latest overall rating
Outstanding
Rating publication date
15 April 2026
Inherited rating
No
Coordinates
52.6299440, -1.0817550
Parliamentary constituency
Leicester East
Provider HSCA start date
1 October 2010
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Community based adult social care services
Provider nominated individual
Galoppi, Kate
Provider telephone
01164545400
Provider coordinates
52.6355870, -1.1302390
Provider constituency
Leicester South
Provider address
City Hall, 109-119 Charles Street, Leicester, Leicestershire, LE1 1FA

Regulated activities

  • Personal care

Service types in monthly profile

  • Domiciliary care service

Service user bands

  • Children 0-18 years
  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
  • People who misuse drugs and alcohol
  • People with an eating disorder
  • Physical Disability
  • Sensory Impairment
  • Younger Adults

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
HomecareCaringOutstanding15 April 2026LocationNo
HomecareEffectiveOutstanding15 April 2026LocationNo
HomecareOverallOutstanding15 April 2026LocationNo
HomecareResponsiveOutstanding15 April 2026LocationNo
HomecareSafeOutstanding15 April 2026LocationNo
HomecareWell-ledOutstanding15 April 2026LocationNo
OverallCaringOutstanding15 April 2026LocationNo
OverallEffectiveOutstanding15 April 2026LocationNo
OverallOverallOutstanding15 April 2026LocationNo
OverallResponsiveOutstanding15 April 2026LocationNo
OverallSafeOutstanding15 April 2026LocationNo
OverallWell-ledOutstanding15 April 2026LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Homecare agencies

Specialisms and services

Caring for children (0 - 18yrs)|Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Eating disorders|Physical disabilities

04 Contact

Public directory details

Address: Neville Centre,Leicester General Hospital,Leicester, LE5 4PW

Phone: 1164540420