01 Directory record
Service, provider and regulatory context
- Provider
- Bourne - Citizen Limited
- CQC provider ID
- 1-1607743629
- CQC location ID
- 1-2692685691
- ODS code
- VN5MJ
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Bournemouth, Christchurch and Poole
- ONSPD CCG
- E38000045 · NHS Dorset CCG
- Latest directory check
- 28 October 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 6 June 2016
- Dormant
- No
- Registered manager
- Batak, Mhd
- Care-home beds
- 0
- Latest overall rating
- Not Rated
- Rating publication date
- Not supplied
- Inherited rating
- No
- PAF ID
- 29452790
- Coordinates
- 50.7417000, -1.8622990
- Parliamentary constituency
- Bournemouth West
- Provider Companies House number
- 08296807
- Provider HSCA start date
- 14 November 2014
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Batak, Mhd
- Provider telephone
- 01202242216
- Provider PAF ID
- 29452790
- Provider coordinates
- 50.7417000, -1.8622990
- Provider constituency
- Bournemouth West
- Provider address
- 347 Charminster Road, Bournemouth, Dorset, BH8 9QR
Regulated activities
- Personal care
Service types in monthly profile
- Community based services for people with a learning disability
- Community based services for people with mental health needs
- Domiciliary care service
- Supported living service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 28 October 2026 | Location | No |
| Homecare | Effective | Good | 28 October 2026 | Location | No |
| Homecare | Overall | Good | 28 October 2026 | Location | No |
| Homecare | Responsive | Good | 28 October 2026 | Location | No |
| Homecare | Safe | Good | 28 October 2026 | Location | No |
| Homecare | Well-led | Good | 28 October 2026 | Location | No |
| Overall | Caring | Not Rated | Not supplied | Location | No |
| Overall | Effective | Not Rated | Not supplied | Location | No |
| Overall | Overall | Not Rated | Not supplied | Location | No |
| Overall | Responsive | Not Rated | Not supplied | Location | No |
| Overall | Safe | Not Rated | Not supplied | Location | No |
| Overall | Well-led | Not Rated | Not supplied | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Community services - Learning disabilities|Community services - Mental Health|Supported living
Specialisms and services
Sensory impairments|Dementia|Learning disabilities|Mental health conditions|Physical disabilities
04 Contact
Public directory details
Address: 347 Charminster Road,Bournemouth, BH8 9QR
Phone: 1202242216