01 Directory record
Service, provider and regulatory context
- Provider
- Willow Home Care Ltd
- CQC provider ID
- 1-2283290970
- CQC location ID
- 1-26938218661
- ODS code
- VMCQ2
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Shropshire
- ONSPD CCG
- E38000257 · NHS Shropshire, Telford and Wrekin CCG
- Latest directory check
- 7 September 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 6 March 2026
- Dormant
- No
- Registered manager
- Nagington, Lucy
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 30 November 2022
- Inherited rating
- Yes
- UPRN
- 10002205242
- Coordinates
- 52.7462100, -2.7414440
- Parliamentary constituency
- Shrewsbury
- Provider Companies House number
- 9766868
- Provider HSCA start date
- 26 May 2016
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Davies, James
- Provider telephone
- 01630478913
- Provider UPRN
- 10002205242
- Provider coordinates
- 52.7462100, -2.7414440
- Provider constituency
- Shrewsbury
- Provider address
- Brookland House, Yeomanry Road, Shrewsbury, SY1 3EH
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Overall | Requires improvement | 30 November 2022 | Location | Yes |
| Overall | Safe | Requires improvement | 30 November 2022 | Location | Yes |
| Overall | Well-led | Requires improvement | 30 November 2022 | Location | Yes |
| Overall | Caring | Good | 20 November 2019 | Location | Yes |
| Overall | Effective | Good | 20 November 2019 | Location | Yes |
| Overall | Responsive | Good | 20 November 2019 | Location | Yes |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Brookland House,Yeomanry Road,Shrewsbury, SY1 3EH
Phone: 1630478913