01 Directory record
Service, provider and regulatory context
- Provider
- Westmorland and Furness Council
- CQC provider ID
- 1-15175437162
- CQC location ID
- 1-27003473742
- ODS code
- VMCM3
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North West
- NHS region
- North West
- Local authority
- Westmorland and Furness
- ONSPD CCG
- E38000228 · NHS Morecambe Bay CCG
- Latest directory check
- 3 June 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 24 February 2026
- Dormant
- No
- Registered manager
- Sugden-Garnett, Paula
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 3 June 2026
- Inherited rating
- No
- UPRN
- 10093231501
- Coordinates
- 54.3370030, -2.7394910
- Parliamentary constituency
- Westmorland and Lonsdale
- Provider HSCA start date
- 1 April 2023
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Phipps, Nikkie
- Provider telephone
- 01539713654
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10003952195
- Provider coordinates
- 54.3269260, -2.7471670
- Provider constituency
- Westmorland and Lonsdale
- Provider address
- Town Hall, Highgate, Kendal, LA9 4DL
Regulated activities
- Personal care
Service types in monthly profile
- Supported living service
Service user bands
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 3 June 2026 | Location | No |
| Overall | Effective | Requires improvement | 3 June 2026 | Location | No |
| Overall | Overall | Requires improvement | 3 June 2026 | Location | No |
| Overall | Responsive | Good | 3 June 2026 | Location | No |
| Overall | Safe | Requires improvement | 3 June 2026 | Location | No |
| Overall | Well-led | Requires improvement | 3 June 2026 | Location | No |
| Supported Living | Caring | Good | 3 June 2026 | Location | No |
| Supported Living | Effective | Requires improvement | 3 June 2026 | Location | No |
| Supported Living | Overall | Requires improvement | 3 June 2026 | Location | No |
| Supported Living | Responsive | Good | 3 June 2026 | Location | No |
| Supported Living | Safe | Requires improvement | 3 June 2026 | Location | No |
| Supported Living | Well-led | Requires improvement | 3 June 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Supported living
Specialisms and services
Caring for adults under 65 yrs|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Eskdale House,Shap Road,Kendal, LA9 6NQ
Phone: Not supplied