01 Directory record
Service, provider and regulatory context
- Provider
- Horizon Care (South West) Ltd
- CQC provider ID
- 1-131464558
- CQC location ID
- 1-2824679955
- ODS code
- VN513
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Devon
- ONSPD CCG
- E38000230 · NHS Devon CCG
- Latest directory check
- 8 June 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 3 August 2016
- Dormant
- No
- Registered manager
- Palmer, Jennifer
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 8 June 2026
- Inherited rating
- No
- UPRN
- 10023124310
- Coordinates
- 50.7096140, -3.4863690
- Parliamentary constituency
- Exeter
- Provider Companies House number
- 05917148
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Bickham, Jonathan
- Provider telephone
- 01392426340
- Provider UPRN
- 10092053066
- Provider coordinates
- 50.7060320, -3.4894000
- Provider constituency
- Exeter
- Provider address
- Kensington Court, Pynes Hill, Exeter, EX2 5TY
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Requires improvement | 8 June 2026 | Location | No |
| Homecare | Effective | Requires improvement | 8 June 2026 | Location | No |
| Homecare | Overall | Requires improvement | 8 June 2026 | Location | No |
| Homecare | Responsive | Requires improvement | 8 June 2026 | Location | No |
| Homecare | Safe | Inadequate | 8 June 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 8 June 2026 | Location | No |
| Overall | Caring | Requires improvement | 8 June 2026 | Location | No |
| Overall | Effective | Requires improvement | 8 June 2026 | Location | No |
| Overall | Overall | Requires improvement | 8 June 2026 | Location | No |
| Overall | Responsive | Requires improvement | 8 June 2026 | Location | No |
| Overall | Safe | Inadequate | 8 June 2026 | Location | No |
| Overall | Well-led | Requires improvement | 8 June 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Rosemoor Court,Pynes Hill,Exeter, EX2 5TU
Phone: 1392426340