01 Directory record
Service, provider and regulatory context
- Provider
- HC-One No.5 Limited
- CQC provider ID
- 1-19833129073
- CQC location ID
- 1-28545861532
- ODS code
- VMDV4
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- London
- NHS region
- London
- Local authority
- Hounslow
- ONSPD CCG
- E38000256 · NHS North West London CCG
- Brand
- BD668 · BRAND Welltower
- Latest directory check
- 14 April 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 1 September 2026
- Dormant
- No
- Registered manager
- Pascua, Lourdes
- Care-home beds
- 50
- Latest overall rating
- Requires improvement
- Rating publication date
- 14 April 2023
- Inherited rating
- Yes
- UPRN
- 100023405128
- Coordinates
- 51.4644690, -0.3841200
- Parliamentary constituency
- Feltham and Heston
- Provider Companies House number
- 13526345
- Provider HSCA start date
- 20 August 2025
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Dryden, Rachel
- Provider telephone
- 01478508636
- Provider website recorded
- Available through the source page
- Provider UPRN
- 6135366
- Provider coordinates
- 51.5046910, -0.0133690
- Provider constituency
- Poplar and Limehouse
- Provider address
- 5 Churchill Place, 10th Floor, London, E14 5HU
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Overall | Requires improvement | 14 April 2023 | Location | Yes |
| Overall | Responsive | Requires improvement | 14 April 2023 | Location | Yes |
| Overall | Safe | Requires improvement | 14 April 2023 | Location | Yes |
| Overall | Well-led | Requires improvement | 14 April 2023 | Location | Yes |
| Overall | Caring | Good | 8 June 2021 | Location | Yes |
| Overall | Effective | Good | 8 June 2021 | Location | Yes |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Fir Tree Road, off Martindale Road,Hounslow, TW4 7HH
Phone: 2085776226