01 Directory record
Service, provider and regulatory context
- Provider
- Exhilaro Ltd
- CQC provider ID
- 1-2823226878
- CQC location ID
- 1-2876428533
- ODS code
- VN7K2
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Wiltshire
- ONSPD CCG
- E38000231 · NHS Bath and North East Somerset, Swindon and Wiltshire CCG
- Latest directory check
- 24 April 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 15 March 2017
- Dormant
- No
- Registered manager
- Shotton-Gale, Audrey
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 24 April 2026
- Inherited rating
- No
- PAF ID
- 20618384
- Coordinates
- 51.5258000, -1.9580410
- Parliamentary constituency
- Chippenham
- Provider Companies House number
- 06376135
- Provider HSCA start date
- 15 March 2017
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Shotton-Gale, Clive
- Provider telephone
- 07483300999
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 20618384
- Provider coordinates
- 51.5258000, -1.9580410
- Provider constituency
- Chippenham
- Provider address
- Princess Place, Trow Lane, Lyneham, Chippenham, Wiltshire, SN15 4DL
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Effective | Requires improvement | 24 April 2026 | Location | No |
| Homecare | Overall | Requires improvement | 24 April 2026 | Location | No |
| Homecare | Safe | Requires improvement | 24 April 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 24 April 2026 | Location | No |
| Overall | Effective | Requires improvement | 24 April 2026 | Location | No |
| Overall | Overall | Requires improvement | 24 April 2026 | Location | No |
| Overall | Safe | Requires improvement | 24 April 2026 | Location | No |
| Overall | Well-led | Requires improvement | 24 April 2026 | Location | No |
| Homecare | Caring | Requires improvement | 13 February 2025 | Location | No |
| Homecare | Responsive | Good | 13 February 2025 | Location | No |
| Overall | Caring | Requires improvement | 13 February 2025 | Location | No |
| Overall | Responsive | Good | 13 February 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Princess Place,Trow Lane, Lyneham,Chippenham, SN15 4DL
Phone: 7483300999