01 Directory record
Service, provider and regulatory context
- Provider
- The Haynes Clinic Limited
- Also known as
- Chicksands
- CQC provider ID
- 1-226444982
- CQC location ID
- 1-293257520
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Residential substance misuse
- Region
- East
- NHS region
- East of England
- Local authority
- Central Bedfordshire
- ONSPD CCG
- E38000249 · NHS Bedfordshire, Luton and Milton Keynes CCG
- Latest directory check
- 2 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 8 January 2012
- Dormant
- No
- Registered manager
- Brooker, Susan
- Care-home beds
- 0
- Latest overall rating
- Inadequate
- Rating publication date
- 2 March 2026
- Inherited rating
- No
- UPRN
- 10000859979
- Coordinates
- 52.0479020, -0.3646450
- Parliamentary constituency
- Hitchin
- Provider Companies House number
- 06861079
- Provider HSCA start date
- 11 August 2011
- Provider type
- Independent Healthcare Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Residential substance misuse
- Provider nominated individual
- Brooker, Susan
- Provider telephone
- 01462851414
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10000859979
- Provider coordinates
- 52.0479020, -0.3646450
- Provider constituency
- Hitchin
- Provider address
- 6-7 Warren Court, Chicksands, Shefford, Bedfordshire, SG17 5QB
Regulated activities
- Accommodation for persons who require treatment for substance misuse
- Treatment of disease, disorder or injury
Service types in monthly profile
- Community based services for people who misuse substances
- Rehabilitation services
Service user bands
- People who misuse drugs and alcohol
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Effective | Inadequate | 2 March 2026 | Location | No |
| Overall | Overall | Inadequate | 2 March 2026 | Location | No |
| Overall | Safe | Inadequate | 2 March 2026 | Location | No |
| Overall | Well-led | Inadequate | 2 March 2026 | Location | No |
| Residential substance misuse services | Effective | Inadequate | 2 March 2026 | Location | No |
| Residential substance misuse services | Overall | Inadequate | 2 March 2026 | Location | No |
| Residential substance misuse services | Safe | Inadequate | 2 March 2026 | Location | No |
| Residential substance misuse services | Well-led | Inadequate | 2 March 2026 | Location | No |
| Overall | Caring | Requires improvement | 30 October 2025 | Location | No |
| Overall | Responsive | Requires improvement | 30 October 2025 | Location | No |
| Residential substance misuse services | Caring | Requires improvement | 30 October 2025 | Location | No |
| Residential substance misuse services | Responsive | Requires improvement | 30 October 2025 | Location | No |
| Community-based substance misuse services | Caring | Insufficient evidence to rate | 16 June 2023 | Location | No |
| Community-based substance misuse services | Overall | Insufficient evidence to rate | 16 June 2023 | Location | No |
| Community-based substance misuse services | Responsive | Insufficient evidence to rate | 16 June 2023 | Location | No |
| Community-based substance misuse services | Safe | Requires improvement | 16 June 2023 | Location | No |
| Community-based substance misuse services | Well-led | Insufficient evidence to rate | 16 June 2023 | Location | No |
| Substance misuse services | Caring | Good | 29 September 2021 | Location | No |
| Substance misuse services | Effective | Good | 29 September 2021 | Location | No |
| Substance misuse services | Overall | Good | 29 September 2021 | Location | No |
| Substance misuse services | Responsive | Good | 29 September 2021 | Location | No |
| Substance misuse services | Safe | Good | 29 September 2021 | Location | No |
| Substance misuse services | Well-led | Good | 29 September 2021 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Rehabilitation (illness/injury)|Community services - Substance abuse
Specialisms and services
Substance misuse problems
04 Contact
Public directory details
Address: 6-7 Warren Court,Chicksands,Shefford, SG17 5QB
Phone: 1462851414