01 Directory record
Service, provider and regulatory context
- Provider
- Active Support Service Limited
- CQC provider ID
- 1-101692320
- CQC location ID
- 1-3057071262
- ODS code
- VN2X5
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East Midlands
- NHS region
- Midlands
- Local authority
- North Northamptonshire
- ONSPD CCG
- E38000242 · NHS Northamptonshire CCG
- Latest directory check
- 31 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 28 November 2016
- Dormant
- No
- Registered manager
- Crosbie, Jacqueline
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 31 March 2026
- Inherited rating
- No
- Coordinates
- 52.4004900, -0.7206040
- Parliamentary constituency
- Kettering
- Provider Companies House number
- 06559104
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Coyne, Mandy
- Provider telephone
- 01536510545
- Provider website recorded
- Available through the source page
- Provider coordinates
- 52.4004900, -0.7206040
- Provider constituency
- Kettering
- Provider address
- 7 Alexandra Street, Kettering, Northamptonshire, NN16 0SX
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Physical Disability
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 31 March 2026 | Location | No |
| Homecare | Effective | Good | 31 March 2026 | Location | No |
| Homecare | Overall | Good | 31 March 2026 | Location | No |
| Homecare | Responsive | Good | 31 March 2026 | Location | No |
| Homecare | Safe | Requires improvement | 31 March 2026 | Location | No |
| Homecare | Well-led | Good | 31 March 2026 | Location | No |
| Overall | Caring | Good | 31 March 2026 | Location | No |
| Overall | Effective | Good | 31 March 2026 | Location | No |
| Overall | Overall | Good | 31 March 2026 | Location | No |
| Overall | Responsive | Good | 31 March 2026 | Location | No |
| Overall | Safe | Requires improvement | 31 March 2026 | Location | No |
| Overall | Well-led | Good | 31 March 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Dementia|Learning disabilities|Physical disabilities
04 Contact
Public directory details
Address: 7 Alexandra Street,Kettering, NN16 0SX
Phone: 1536510545
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.