01 Directory record
Service, provider and regulatory context
- Provider
- Potensial Limited
- CQC provider ID
- 1-101683680
- CQC location ID
- 1-313219183
- ODS code
- VN2K2
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North West
- NHS region
- North West
- Local authority
- Lancashire
- ONSPD CCG
- E38000200 · NHS West Lancashire CCG
- Brand
- BD266 · BRAND Potensial Limited
- Latest directory check
- 4 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 23 September 2011
- Dormant
- No
- Registered manager
- Brady, Toni-Marie
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 4 March 2026
- Inherited rating
- No
- UPRN
- 100010659288
- Coordinates
- 53.5623090, -2.8403890
- Parliamentary constituency
- West Lancashire
- Provider Companies House number
- 05846789
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Mitchell, Noreen
- Provider telephone
- 01516511716
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 34085437
- Provider coordinates
- 53.3891410, -3.0339820
- Provider constituency
- Birkenhead
- Provider address
- 68 Grange Road West, Birkenhead, Merseyside, CH41 4DB
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Learning disabilities or autistic spectrum disorder
- Mental Health
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 4 March 2026 | Location | No |
| Homecare | Effective | Good | 4 March 2026 | Location | No |
| Homecare | Overall | Good | 4 March 2026 | Location | No |
| Homecare | Responsive | Good | 4 March 2026 | Location | No |
| Homecare | Safe | Good | 4 March 2026 | Location | No |
| Homecare | Well-led | Good | 4 March 2026 | Location | No |
| Overall | Caring | Good | 4 March 2026 | Location | No |
| Overall | Effective | Good | 4 March 2026 | Location | No |
| Overall | Overall | Good | 4 March 2026 | Location | No |
| Overall | Responsive | Good | 4 March 2026 | Location | No |
| Overall | Safe | Good | 4 March 2026 | Location | No |
| Overall | Well-led | Good | 4 March 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Learning disabilities|Mental health conditions
04 Contact
Public directory details
Address: 10 Forge Close,Westhead,Ormskirk, L40 6HP
Phone: 1695573059