01 Directory record
Service, provider and regulatory context
- Provider
- Crystal Care Service (Leicester) Limited
- CQC provider ID
- 1-1601241860
- CQC location ID
- 1-3279613349
- ODS code
- VN5LV
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East Midlands
- NHS region
- Midlands
- Local authority
- Leicester
- ONSPD CCG
- E38000097 · NHS Leicester City CCG
- Latest directory check
- 28 July 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 26 January 2017
- Dormant
- No
- Registered manager
- Nkomo, Phathiwe
- Care-home beds
- 0
- Latest overall rating
- Not Rated
- Rating publication date
- Not supplied
- Inherited rating
- No
- PAF ID
- 07618451
- Coordinates
- 52.6399820, -1.1252750
- Parliamentary constituency
- Leicester South
- Provider Companies House number
- 09124371
- Provider HSCA start date
- 14 January 2015
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Nkomo, Phathiwe
- Provider telephone
- 07833543942
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 07618451
- Provider coordinates
- 52.6399820, -1.1252750
- Provider constituency
- Leicester South
- Provider address
- 72 Lethbridge Close, St Matthews, Leicester, Leicestershire, LE1 2EB
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Domiciliary care service
- Supported living service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 28 July 2026 | Location | No |
| Homecare | Effective | Good | 28 July 2026 | Location | No |
| Homecare | Overall | Good | 28 July 2026 | Location | No |
| Homecare | Responsive | Good | 28 July 2026 | Location | No |
| Homecare | Safe | Good | 28 July 2026 | Location | No |
| Homecare | Well-led | Good | 28 July 2026 | Location | No |
| Overall | Caring | Not Rated | Not supplied | Location | No |
| Overall | Effective | Not Rated | Not supplied | Location | No |
| Overall | Overall | Not Rated | Not supplied | Location | No |
| Overall | Responsive | Not Rated | Not supplied | Location | No |
| Overall | Safe | Not Rated | Not supplied | Location | No |
| Overall | Well-led | Not Rated | Not supplied | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported living
Specialisms and services
Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 72 Lethbridge Close,Leicester, LE1 2EB
Phone: 7481833399
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.