01 Directory record
Service, provider and regulatory context
- Provider
- Stoke-on-Trent City Council
- CQC provider ID
- 1-101643435
- CQC location ID
- 1-335009744
- ODS code
- VN0FR
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Stoke-on-Trent
- ONSPD CCG
- E38000175 · NHS Stoke on Trent CCG
- Latest directory check
- 15 December 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 9 January 2012
- Dormant
- No
- Registered manager
- Holdcroft, Kerry
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 15 December 2025
- Inherited rating
- No
- PAF ID
- 28482792
- Coordinates
- 52.9881730, -2.2039490
- Parliamentary constituency
- Stoke-on-Trent Central
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Clarke, Ian
- Provider telephone
- 01782234567
- Provider website recorded
- Available through the source page
- Provider UPRN
- 3455116075
- Provider PAF ID
- 61624655
- Provider coordinates
- 53.0051260, -2.1822120
- Provider constituency
- Stoke-on-Trent Central
- Provider address
- Civic Centre, Glebe Street, Stoke On Trent, Staffordshire, ST4 1HH
Regulated activities
- Personal care
Service types in monthly profile
- Supported living service
Service user bands
- Learning disabilities or autistic spectrum disorder
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 15 December 2025 | Location | No |
| Overall | Overall | Good | 15 December 2025 | Location | No |
| Overall | Responsive | Good | 15 December 2025 | Location | No |
| Overall | Well-led | Good | 15 December 2025 | Location | No |
| Supported Living | Caring | Good | 15 December 2025 | Location | No |
| Supported Living | Overall | Good | 15 December 2025 | Location | No |
| Supported Living | Responsive | Good | 15 December 2025 | Location | No |
| Supported Living | Well-led | Good | 15 December 2025 | Location | No |
| Overall | Effective | Good | 4 January 2018 | Location | No |
| Overall | Safe | Good | 4 January 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Supported living
Specialisms and services
Caring for adults under 65 yrs|Learning disabilities
04 Contact
Public directory details
Address: 15 School Street,Stoke On Trent, ST4 5RE
Phone: 1782237932