01 Directory record
Service, provider and regulatory context
- Provider
- First Call Community Systems Limited
- CQC provider ID
- 1-101686907
- CQC location ID
- 1-346294941
- ODS code
- VN2NA
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- Yorkshire & Humberside
- NHS region
- North East and Yorkshire
- Local authority
- North Yorkshire
- ONSPD CCG
- E38000241 · NHS North Yorkshire CCG
- Brand
- BD439 · BRAND Surecare
- Latest directory check
- 5 February 2019
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 16 December 2011
- Dormant
- No
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 5 February 2019
- Inherited rating
- No
- UPRN
- 10023875340
- Coordinates
- 54.2328800, -0.4131890
- Parliamentary constituency
- Scarborough and Whitby
- Provider Companies House number
- 04480740
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Farrer, Gary
- Provider telephone
- 01244321199
- Provider coordinates
- 53.1950380, -2.9222360
- Provider constituency
- Chester North and Neston
- Provider address
- Suite 1, Second Floor, Maple House, Park West Business Park, Sealand Road, Chester, Cheshire, CH1 4RN
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 5 February 2019 | Location | No |
| Overall | Effective | Good | 5 February 2019 | Location | No |
| Overall | Overall | Good | 5 February 2019 | Location | No |
| Overall | Responsive | Good | 5 February 2019 | Location | No |
| Overall | Safe | Good | 5 February 2019 | Location | No |
| Overall | Well-led | Good | 5 February 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Unit 4a Scarborough Business Park Manor Garth Manor Way,Eastfield,Scarborough, YO11 3TU
Phone: 1723585215