01 Directory record
Service, provider and regulatory context
- Provider
- Joy Care Service Limited
- CQC provider ID
- 1-3169409593
- CQC location ID
- 1-3486741830
- ODS code
- VM8J7
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- East Sussex
- ONSPD CCG
- E38000235 · NHS East Sussex CCG
- Latest directory check
- 23 June 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 27 March 2017
- Dormant
- No
- Registered manager
- Holland, Laura
- Care-home beds
- 35
- Latest overall rating
- Requires improvement
- Rating publication date
- 23 June 2025
- Inherited rating
- No
- UPRN
- 100062274925
- Coordinates
- 50.9753200, 0.0118310
- Parliamentary constituency
- East Grinstead and Uckfield
- Provider Companies House number
- 10486017
- Provider HSCA start date
- 27 March 2017
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Qiu, Maria
- Provider telephone
- 02031521252
- Provider UPRN
- 100061343992
- Provider coordinates
- 51.3607430, -0.4515340
- Provider constituency
- Runnymede and Weybridge
- Provider address
- Chateau Vingt, Firfields, Weybridge, KT13 0UD
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Older People
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 23 June 2025 | Location | No |
| Care Homes | Effective | Good | 23 June 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 23 June 2025 | Location | No |
| Care Homes | Responsive | Requires improvement | 23 June 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 23 June 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 23 June 2025 | Location | No |
| Overall | Caring | Good | 23 June 2025 | Location | No |
| Overall | Effective | Good | 23 June 2025 | Location | No |
| Overall | Overall | Requires improvement | 23 June 2025 | Location | No |
| Overall | Responsive | Requires improvement | 23 June 2025 | Location | No |
| Overall | Safe | Requires improvement | 23 June 2025 | Location | No |
| Overall | Well-led | Requires improvement | 23 June 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Sensory impairments|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 38 Western Road,Newick,Lewes, BN8 4LF
Phone: 1825721120
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.