01 Directory record
Service, provider and regulatory context
- Provider
- Cera Care Operations Limited
- CQC provider ID
- 1-101642943
- CQC location ID
- 1-3551183009
- ODS code
- VN0EN
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East Midlands
- NHS region
- Midlands
- Local authority
- Derbyshire
- ONSPD CCG
- E38000229 · NHS Derby and Derbyshire CCG
- Brand
- BD214 · BRAND Cera Care
- Latest directory check
- 18 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 2 March 2017
- Dormant
- No
- Registered manager
- Porter, Melissa
- Care-home beds
- 0
- Latest overall rating
- Not Rated
- Rating publication date
- Not supplied
- Inherited rating
- No
- PAF ID
- 34176204
- Coordinates
- 53.3236670, -1.9155420
- Parliamentary constituency
- High Peak
- Provider Companies House number
- 04320403
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Donald, Charlotte
- Provider telephone
- 03301239180
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100091470093
- Provider coordinates
- 51.9219670, 0.9314930
- Provider constituency
- Colchester
- Provider address
- Crown House, Stephenson Road, Severalls Industrial Park, Colchester, CO4 9QR
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
- Supported living service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Supported Living | Caring | Good | 18 March 2026 | Location | No |
| Supported Living | Effective | Good | 18 March 2026 | Location | No |
| Supported Living | Overall | Good | 18 March 2026 | Location | No |
| Supported Living | Responsive | Good | 18 March 2026 | Location | No |
| Supported Living | Safe | Good | 18 March 2026 | Location | No |
| Supported Living | Well-led | Good | 18 March 2026 | Location | No |
| Homecare | Caring | Good | 10 March 2026 | Location | No |
| Homecare | Effective | Good | 10 March 2026 | Location | No |
| Homecare | Overall | Good | 10 March 2026 | Location | No |
| Homecare | Responsive | Good | 10 March 2026 | Location | No |
| Homecare | Safe | Good | 10 March 2026 | Location | No |
| Homecare | Well-led | Good | 10 March 2026 | Location | No |
| Overall | Caring | Not Rated | Not supplied | Location | No |
| Overall | Effective | Not Rated | Not supplied | Location | No |
| Overall | Overall | Not Rated | Not supplied | Location | No |
| Overall | Responsive | Not Rated | Not supplied | Location | No |
| Overall | Safe | Not Rated | Not supplied | Location | No |
| Overall | Well-led | Not Rated | Not supplied | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported living
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 11 Market Place,Chapel En Le Frith,High Peak, SK23 0EN
Phone: 3339997624
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.