01 Directory record
Service, provider and regulatory context
- Provider
- Charles Care Service Ltd
- CQC provider ID
- 1-3022414837
- CQC location ID
- 1-3587181112
- ODS code
- VN7V4
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- London
- NHS region
- London
- Local authority
- Hammersmith and Fulham
- ONSPD CCG
- E38000256 · NHS North West London CCG
- Latest directory check
- 21 February 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 10 March 2017
- Dormant
- No
- Registered manager
- Shatilal, Jignisha
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 21 February 2026
- Inherited rating
- No
- UPRN
- 34117354
- Coordinates
- 51.5284620, -0.2363320
- Parliamentary constituency
- Ealing Central and Acton
- Provider Companies House number
- 10143729
- Provider HSCA start date
- 10 March 2017
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Shatilal, Jignisha
- Provider telephone
- 02031989591
- Provider website recorded
- Available through the source page
- Provider UPRN
- 34106831
- Provider coordinates
- 51.4679430, -0.2085320
- Provider constituency
- Chelsea and Fulham
- Provider address
- T5-T6 Hurlingham Studios, Ranelagh Gardens, London, SW6 3PA
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- People who misuse drugs and alcohol
- Physical Disability
- Sensory Impairment
- Whole Population
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 21 February 2026 | Location | No |
| Homecare | Effective | Good | 21 February 2026 | Location | No |
| Homecare | Overall | Good | 21 February 2026 | Location | No |
| Homecare | Responsive | Good | 21 February 2026 | Location | No |
| Homecare | Safe | Good | 21 February 2026 | Location | No |
| Homecare | Well-led | Good | 21 February 2026 | Location | No |
| Overall | Caring | Good | 21 February 2026 | Location | No |
| Overall | Effective | Good | 21 February 2026 | Location | No |
| Overall | Overall | Good | 21 February 2026 | Location | No |
| Overall | Responsive | Good | 21 February 2026 | Location | No |
| Overall | Safe | Good | 21 February 2026 | Location | No |
| Overall | Well-led | Good | 21 February 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Services for everyone|Dementia|Learning disabilities|Mental health conditions|Substance misuse problems|Physical disabilities
04 Contact
Public directory details
Address: Suite 302 Cumberland House,80 Scrubs Lane,London, NW10 6RF
Phone: 2031989591
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.