01 Directory record
Service, provider and regulatory context
- Provider
- Golden Keys Care Agency Ltd
- CQC provider ID
- 1-3266890933
- CQC location ID
- 1-3646981925
- ODS code
- VN83H
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East
- NHS region
- East of England
- Local authority
- Southend-on-Sea
- ONSPD CCG
- E38000168 · NHS Southend CCG
- Latest directory check
- 18 January 2024
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 30 March 2017
- Dormant
- No
- Registered manager
- White, Joanne
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 18 January 2024
- Inherited rating
- No
- PAF ID
- 38470768
- Coordinates
- 51.5404020, 0.7238530
- Parliamentary constituency
- Southend East and Rochford
- Provider Companies House number
- 9197809
- Provider HSCA start date
- 30 March 2017
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Matsika, Josephine
- Provider telephone
- 01702617766
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 38470768
- Provider coordinates
- 51.5404020, 0.7238530
- Provider constituency
- Southend East and Rochford
- Provider address
- Unit 1, 377 Southchurch Road, Southend On Sea, Essex, SS1 2PQ
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Overall | Requires improvement | 18 January 2024 | Location | No |
| Overall | Safe | Requires improvement | 18 January 2024 | Location | No |
| Overall | Well-led | Requires improvement | 18 January 2024 | Location | No |
| Overall | Caring | Good | 28 June 2018 | Location | No |
| Overall | Effective | Good | 28 June 2018 | Location | No |
| Overall | Responsive | Good | 28 June 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: Unit 1,377 Southchurch Road,Southend On Sea, SS1 2PQ
Phone: 1702617766
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.