01 Directory record
Service, provider and regulatory context
- Provider
- Step by Step Recovery Limited
- CQC provider ID
- 1-3171665806
- CQC location ID
- 1-3784383720
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Residential substance misuse
- Region
- East
- NHS region
- East of England
- Local authority
- Southend-on-Sea
- ONSPD CCG
- E38000168 · NHS Southend CCG
- Latest directory check
- 28 April 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 15 May 2017
- Dormant
- No
- Registered manager
- Moreton, Kayleigh
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 28 April 2023
- Inherited rating
- No
- UPRN
- 100091291035
- Coordinates
- 51.5334270, 0.7970110
- Parliamentary constituency
- Southend East and Rochford
- Provider Companies House number
- 09659313
- Provider HSCA start date
- 15 May 2017
- Provider type
- Independent Healthcare Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Residential substance misuse
- Provider nominated individual
- Byatt, Danielle
- Provider telephone
- 08001701222
- Provider PAF ID
- 29566087
- Provider coordinates
- 52.4151490, -1.9180860
- Provider constituency
- Birmingham Northfield
- Provider address
- Lifford Hall, Tunnel Lane, Kings Norton, Birmingham, West Midlands, B30 3JN
Regulated activities
- Accommodation for persons who require treatment for substance misuse
Service types in monthly profile
- Residential substance misuse treatment and/or rehabilitation service
Service user bands
- People who misuse drugs and alcohol
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 28 April 2023 | Location | No |
| Overall | Effective | Good | 28 April 2023 | Location | No |
| Overall | Overall | Requires improvement | 28 April 2023 | Location | No |
| Overall | Responsive | Requires improvement | 28 April 2023 | Location | No |
| Overall | Safe | Requires improvement | 28 April 2023 | Location | No |
| Overall | Well-led | Requires improvement | 28 April 2023 | Location | No |
| Residential substance misuse services | Caring | Good | 28 April 2023 | Location | No |
| Residential substance misuse services | Effective | Good | 28 April 2023 | Location | No |
| Residential substance misuse services | Overall | Requires improvement | 28 April 2023 | Location | No |
| Residential substance misuse services | Responsive | Requires improvement | 28 April 2023 | Location | No |
| Residential substance misuse services | Safe | Requires improvement | 28 April 2023 | Location | No |
| Residential substance misuse services | Well-led | Requires improvement | 28 April 2023 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Rehabilitation (substance abuse)
Specialisms and services
Caring for adults under 65 yrs|Substance misuse problems
04 Contact
Public directory details
Address: Southchurch Avenue,Shoeburyness,Southend-on-sea, SS3 9BA
Phone: 1702296006