01 Directory record
Service, provider and regulatory context
- Provider
- Hearts First Ambulance Service Limited
- CQC provider ID
- 1-343501718
- CQC location ID
- 1-3888336330
- Care home
- No
- Location type
- Independent Ambulance
- Primary inspection category
- Ambulance service
- Region
- East
- NHS region
- East of England
- Local authority
- Hertfordshire
- ONSPD CCG
- E38000079 · NHS Herts Valleys CCG
- Latest directory check
- 10 August 2022
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 2 June 2017
- Dormant
- No
- Registered manager
- King, Andrew
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 10 August 2022
- Inherited rating
- No
- PAF ID
- 38462991
- Coordinates
- 51.6983880, -0.3213630
- Parliamentary constituency
- St Albans
- Provider Companies House number
- 06475987
- Provider HSCA start date
- 10 January 2012
- Provider type
- Independent Ambulance
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Ambulance service
- Provider nominated individual
- Huddart, Michael
- Provider telephone
- 01923894212
- Provider PAF ID
- 38462991
- Provider coordinates
- 51.6983880, -0.3213630
- Provider constituency
- St Albans
- Provider address
- Unit L, Houndswood Gate, Harper Lane, Radlett, Hertfordshire, WD7 7HU
Regulated activities
- Transport services, triage and medical advice provided remotely
- Treatment of disease, disorder or injury
Service types in monthly profile
- Ambulance service
Service user bands
- Whole Population
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Effective | Requires improvement | 10 August 2022 | Location | No |
| Overall | Overall | Requires improvement | 10 August 2022 | Location | No |
| Overall | Responsive | Good | 10 August 2022 | Location | No |
| Overall | Safe | Requires improvement | 10 August 2022 | Location | No |
| Overall | Well-led | Requires improvement | 10 August 2022 | Location | No |
| Patient transport services | Effective | Requires improvement | 10 August 2022 | Location | No |
| Patient transport services | Overall | Requires improvement | 10 August 2022 | Location | No |
| Patient transport services | Responsive | Good | 10 August 2022 | Location | No |
| Patient transport services | Safe | Requires improvement | 10 August 2022 | Location | No |
| Patient transport services | Well-led | Requires improvement | 10 August 2022 | Location | No |
| Overall | Caring | Insufficient evidence to rate | 12 February 2020 | Location | No |
| Patient transport services | Caring | Insufficient evidence to rate | 12 February 2020 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Ambulances
Specialisms and services
Services for everyone
04 Contact
Public directory details
Address: Unit L,Houndswood Gate, Harper Lane,Radlett, WD7 7HU
Phone: 1923894212
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.