01 Directory record
Service, provider and regulatory context
- Provider
- Promedicus Limited
- CQC provider ID
- 1-191578573
- CQC location ID
- 1-3992768454
- Care home
- No
- Location type
- Independent Ambulance
- Primary inspection category
- Ambulance service
- Region
- East
- NHS region
- East of England
- Local authority
- Central Bedfordshire
- ONSPD CCG
- E38000249 · NHS Bedfordshire, Luton and Milton Keynes CCG
- Latest directory check
- 19 August 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 12 July 2017
- Dormant
- No
- Registered manager
- Burton, Stephen
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 19 August 2025
- Inherited rating
- No
- UPRN
- 10014614690
- PAF ID
- 36407719
- Coordinates
- 51.8333120, -0.3762900
- Parliamentary constituency
- Luton South and South Bedfordshire
- Provider Companies House number
- 06498390
- Provider HSCA start date
- 21 June 2011
- Provider type
- Independent Ambulance
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Ambulance service
- Provider nominated individual
- Burton, Stephen
- Provider telephone
- 01582969313
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 36407719
- Provider coordinates
- 51.8333120, -0.3762900
- Provider constituency
- Luton South and South Bedfordshire
- Provider address
- Unit 21, Thrales End Business Centre, Thrales End Lane, Harpenden, Hertfordshire, AL5 3NS
Regulated activities
- Transport services, triage and medical advice provided remotely
- Treatment of disease, disorder or injury
Service types in monthly profile
- Ambulance service
Service user bands
- Whole Population
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Emergency and urgent care | Overall | Requires improvement | 19 August 2025 | Location | No |
| Emergency and urgent care | Safe | Requires improvement | 19 August 2025 | Location | No |
| Emergency and urgent care | Well-led | Requires improvement | 19 August 2025 | Location | No |
| Overall | Caring | Good | 19 August 2025 | Location | No |
| Overall | Effective | Good | 19 August 2025 | Location | No |
| Overall | Overall | Requires improvement | 19 August 2025 | Location | No |
| Overall | Responsive | Good | 19 August 2025 | Location | No |
| Overall | Safe | Requires improvement | 19 August 2025 | Location | No |
| Overall | Well-led | Requires improvement | 19 August 2025 | Location | No |
| Patient transport services | Overall | Requires improvement | 19 August 2025 | Location | No |
| Patient transport services | Safe | Requires improvement | 19 August 2025 | Location | No |
| Patient transport services | Well-led | Requires improvement | 19 August 2025 | Location | No |
| Emergency and urgent care | Effective | Good | 11 November 2022 | Location | No |
| Emergency and urgent care | Responsive | Good | 11 November 2022 | Location | No |
| Patient transport services | Caring | Good | 11 November 2022 | Location | No |
| Patient transport services | Effective | Good | 11 November 2022 | Location | No |
| Patient transport services | Responsive | Good | 11 November 2022 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Ambulances
Specialisms and services
Services for everyone
04 Contact
Public directory details
Address: Unit 21,Thrales End Farm, Thrales End Lane,Harpenden, AL5 3NS
Phone: 1582969313