01 Directory record
Service, provider and regulatory context
- Provider
- Newcastle-upon-Tyne City Council
- CQC provider ID
- 1-101669816
- CQC location ID
- 1-4134917052
- ODS code
- VN1QH
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Newcastle upon Tyne
- ONSPD CCG
- E38000212 · NHS Newcastle Gateshead CCG
- Latest directory check
- 20 December 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 3 August 2017
- Dormant
- No
- Registered manager
- Craker, Laura
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 20 December 2023
- Inherited rating
- No
- PAF ID
- 35018858
- Coordinates
- 54.9775410, -1.6609990
- Parliamentary constituency
- Newcastle upon Tyne Central and West
- Provider HSCA start date
- 27 January 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Choake, Laura
- Provider telephone
- 01912787878
- Provider website recorded
- Available through the source page
- Provider coordinates
- 54.9674670, -1.6153960
- Provider constituency
- Newcastle upon Tyne Central and West
- Provider address
- Civic Centre, Barras Bridge, Newcastle Upon Tyne, Tyne and Wear, NE99 2BN
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Overall | Good | 20 December 2023 | Location | No |
| Overall | Safe | Good | 20 December 2023 | Location | No |
| Overall | Well-led | Good | 20 December 2023 | Location | No |
| Overall | Caring | Good | 31 August 2018 | Location | No |
| Overall | Effective | Good | 31 August 2018 | Location | No |
| Overall | Responsive | Good | 31 August 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: 2nd Floor, Former Westgate College,West Road,Newcastle Upon Tyne, NE4 9LU
Phone: 1912782898
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.