01 Directory record
Service, provider and regulatory context
- Provider
- Florence House (Staffordshire) Limited
- CQC provider ID
- 1-411911868
- CQC location ID
- 1-419580604
- ODS code
- VM1JP
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Staffordshire
- ONSPD CCG
- E38000126 · NHS North Staffordshire CCG
- Latest directory check
- 14 May 2022
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 28 May 2012
- Dormant
- No
- Registered manager
- Challinor, Clare
- Care-home beds
- 38
- Latest overall rating
- Good
- Rating publication date
- 14 May 2022
- Inherited rating
- No
- UPRN
- 100031736540
- Coordinates
- 53.0390730, -2.2177020
- Parliamentary constituency
- Newcastle-under-Lyme
- Provider Companies House number
- 07841218
- Provider HSCA start date
- 28 May 2012
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Morris, Philip
- Provider telephone
- 01782637354
- Provider UPRN
- 100031736540
- Provider coordinates
- 53.0390730, -2.2177020
- Provider constituency
- Newcastle-under-Lyme
- Provider address
- Porthill Bank, Porthill, Newcastle Under Lyme, Staffordshire, ST5 0AE
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 14 May 2022 | Location | No |
| Overall | Effective | Good | 14 May 2022 | Location | No |
| Overall | Overall | Good | 14 May 2022 | Location | No |
| Overall | Responsive | Good | 14 May 2022 | Location | No |
| Overall | Safe | Good | 14 May 2022 | Location | No |
| Overall | Well-led | Requires improvement | 14 May 2022 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Porthill Bank,Porthill,Newcastle Under Lyme, ST5 0AE
Phone: 1782637354