01 Directory record
Service, provider and regulatory context
- Provider
- Conags Care Limited
- CQC provider ID
- 1-4067329186
- CQC location ID
- 1-4196752154
- ODS code
- VM92G
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Sunderland
- ONSPD CCG
- E38000176 · NHS Sunderland CCG
- Latest directory check
- 15 January 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 20 September 2017
- Dormant
- No
- Registered manager
- Schorah, Ann
- Care-home beds
- 31
- Latest overall rating
- Requires improvement
- Rating publication date
- 15 January 2026
- Inherited rating
- No
- PAF ID
- 28644505
- Coordinates
- 54.8665170, -1.3635140
- Parliamentary constituency
- Sunderland Central
- Provider Companies House number
- 10733646
- Provider HSCA start date
- 20 September 2017
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Hardcastle, Agnes
- Provider telephone
- 01915211980
- Provider PAF ID
- 62676668
- Provider coordinates
- 51.5307370, -0.0937100
- Provider constituency
- Hackney South and Shoreditch
- Provider address
- 20-22 Wenlock Road, London, N1 7GU
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Requires improvement | 15 January 2026 | Location | No |
| Care Homes | Effective | Requires improvement | 15 January 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 15 January 2026 | Location | No |
| Care Homes | Responsive | Requires improvement | 15 January 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 15 January 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 15 January 2026 | Location | No |
| Overall | Caring | Requires improvement | 15 January 2026 | Location | No |
| Overall | Effective | Requires improvement | 15 January 2026 | Location | No |
| Overall | Overall | Requires improvement | 15 January 2026 | Location | No |
| Overall | Responsive | Requires improvement | 15 January 2026 | Location | No |
| Overall | Safe | Requires improvement | 15 January 2026 | Location | No |
| Overall | Well-led | Requires improvement | 15 January 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Stockton Road,Ryhope,Sunderland, SR2 0LS
Phone: 1915211980