01 Directory record
Service, provider and regulatory context
- Provider
- Chartwell Care Services Limited
- CQC provider ID
- 1-811227596
- CQC location ID
- 1-4246378628
- ODS code
- VM99V
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Thurrock
- ONSPD CCG
- E38000185 · NHS Thurrock CCG
- Latest directory check
- 6 November 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 14 December 2017
- Dormant
- No
- Registered manager
- Packham, Kellie
- Care-home beds
- 13
- Latest overall rating
- Good
- Rating publication date
- 6 November 2025
- Inherited rating
- No
- UPRN
- 200001545848
- PAF ID
- 36517684
- Coordinates
- 51.4842500, 0.3282450
- Parliamentary constituency
- Thurrock
- Provider Companies House number
- 08554461
- Provider HSCA start date
- 1 August 2013
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Bucalossi, Hannah
- Provider telephone
- 07903198428
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 39108087
- Provider coordinates
- 52.6309810, -1.0985190
- Provider constituency
- Leicester South
- Provider address
- Resources Centre, 59 Gedding Road, Leicester, Leicestershire, LE5 5DU
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Overall | Good | 6 November 2025 | Location | No |
| Care Homes | Safe | Good | 6 November 2025 | Location | No |
| Care Homes | Well-led | Good | 6 November 2025 | Location | No |
| Overall | Overall | Good | 6 November 2025 | Location | No |
| Overall | Safe | Good | 6 November 2025 | Location | No |
| Overall | Well-led | Good | 6 November 2025 | Location | No |
| Overall | Caring | Good | 14 December 2018 | Location | No |
| Overall | Effective | Good | 14 December 2018 | Location | No |
| Overall | Responsive | Good | 14 December 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 10 Woodward Heights,Grays, RM17 5RR
Phone: 1375396041