01 Directory record
Service, provider and regulatory context
- Provider
- Durham Care Line Limited
- CQC provider ID
- 1-101648184
- CQC location ID
- 1-4349472590
- ODS code
- VM965
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Hartlepool
- ONSPD CCG
- E38000247 · NHS Tees Valley CCG
- Brand
- BD419 · BRAND Careline Lifestyles
- Latest directory check
- 7 April 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 9 October 2017
- Dormant
- No
- Registered manager
- Griffiths, Shannon
- Care-home beds
- 46
- Latest overall rating
- Good
- Rating publication date
- 7 April 2026
- Inherited rating
- No
- UPRN
- 100110785504
- PAF ID
- 39320629
- Coordinates
- 54.7052960, -1.2297670
- Parliamentary constituency
- Hartlepool
- Provider Companies House number
- 02051987
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Stockdale, David
- Provider telephone
- 01912840231
- Provider website recorded
- Available through the source page
- Provider UPRN
- 4510745915
- Provider coordinates
- 54.9739230, -1.6196930
- Provider constituency
- Newcastle upon Tyne Central and West
- Provider address
- 6th Floor, Wellbar Central, Gallowgate, Newcastle Upon Tyne, NE1 4TD
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 7 April 2026 | Location | No |
| Care Homes | Effective | Good | 7 April 2026 | Location | No |
| Care Homes | Overall | Good | 7 April 2026 | Location | No |
| Care Homes | Responsive | Good | 7 April 2026 | Location | No |
| Care Homes | Safe | Good | 7 April 2026 | Location | No |
| Overall | Caring | Good | 7 April 2026 | Location | No |
| Overall | Effective | Good | 7 April 2026 | Location | No |
| Overall | Overall | Good | 7 April 2026 | Location | No |
| Overall | Responsive | Good | 7 April 2026 | Location | No |
| Overall | Safe | Good | 7 April 2026 | Location | No |
| Care Homes | Well-led | Good | 6 August 2024 | Location | No |
| Overall | Well-led | Good | 6 August 2024 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Jones Road,Hartlepool, TS24 9BD
Phone: 1429232644