01 Directory record
Service, provider and regulatory context
- Provider
- Castlehaven Care Limited
- CQC provider ID
- 1-437030136
- CQC location ID
- 1-438461148
- ODS code
- VL9YH
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Shropshire
- ONSPD CCG
- E38000257 · NHS Shropshire, Telford and Wrekin CCG
- Latest directory check
- 15 December 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 29 June 2012
- Dormant
- No
- Registered manager
- Hicks, Rachel
- Care-home beds
- 16
- Latest overall rating
- Good
- Rating publication date
- 15 December 2025
- Inherited rating
- No
- UPRN
- 100071223692
- Coordinates
- 52.4955340, -2.9971100
- Parliamentary constituency
- South Shropshire
- Provider Companies House number
- 07239057
- Provider HSCA start date
- 29 June 2012
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Hicks, Rachel
- Provider telephone
- 01588638129
- Provider UPRN
- 100071541998
- Provider coordinates
- 52.4922970, -2.9981860
- Provider constituency
- South Shropshire
- Provider address
- Main Office, 69-71 Church Street, Church Street, Bishops Castle, SY9 5AD
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 15 December 2025 | Location | No |
| Care Homes | Effective | Good | 15 December 2025 | Location | No |
| Care Homes | Overall | Good | 15 December 2025 | Location | No |
| Care Homes | Responsive | Good | 15 December 2025 | Location | No |
| Care Homes | Safe | Good | 15 December 2025 | Location | No |
| Care Homes | Well-led | Good | 15 December 2025 | Location | No |
| Overall | Caring | Good | 15 December 2025 | Location | No |
| Overall | Effective | Good | 15 December 2025 | Location | No |
| Overall | Overall | Good | 15 December 2025 | Location | No |
| Overall | Responsive | Good | 15 December 2025 | Location | No |
| Overall | Safe | Good | 15 December 2025 | Location | No |
| Overall | Well-led | Good | 15 December 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Learning disabilities|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Hightrees,Bull Lane,Bishops Castle, SY9 5DA
Phone: 1588638580