01 Directory record
Service, provider and regulatory context
- Provider
- Mettacare Ltd
- CQC provider ID
- 1-117003392
- CQC location ID
- 1-450974018
- ODS code
- VN4EL
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Brand
- BD217 · BRAND Home Instead
- Latest directory check
- 15 May 2019
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 24 July 2012
- Dormant
- No
- Registered manager
- Wilson, Emma-Jayne
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 15 May 2019
- Inherited rating
- No
- UPRN
- 100091574321
- Coordinates
- 52.6627110, 1.2825910
- Parliamentary constituency
- Norwich North
- Provider Companies House number
- 07084395
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Carter, Christopher
- Provider telephone
- 01603482116
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100091574321
- Provider coordinates
- 52.6627110, 1.2825910
- Provider constituency
- Norwich North
- Provider address
- Suite 17, Diamond House, Vulcan Road North, Norwich, NR6 6AQ
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 15 May 2019 | Location | No |
| Overall | Effective | Good | 15 May 2019 | Location | No |
| Overall | Overall | Good | 15 May 2019 | Location | No |
| Overall | Responsive | Good | 15 May 2019 | Location | No |
| Overall | Safe | Good | 15 May 2019 | Location | No |
| Overall | Well-led | Good | 15 May 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: Suite 17, Diamond House,Vulcan Road North,Norwich, NR6 6AQ
Phone: 1603482116