CQC Regulated care location

Heron Hill Care Home

Valley Drive,Esthwaite Avenue,Kendal, LA9 7SE

01 Directory record

Service, provider and regulatory context

Provider
Abbey Healthcare (Kendal) Limited
CQC provider ID
1-451428900
CQC location ID
1-452087348
ODS code
VM2MQ
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
North West
NHS region
North West
Local authority
Westmorland and Furness
ONSPD CCG
E38000228 · NHS Morecambe Bay CCG
Brand
BD465 · BRAND Abbey Healthcare
Latest directory check
14 November 2025

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
10 August 2012
Dormant
No
Registered manager
Spedding, Nicola
Care-home beds
86
Latest overall rating
Good
Rating publication date
14 November 2025
Inherited rating
No
UPRN
10034114144
Coordinates
54.3172900, -2.7267310
Parliamentary constituency
Westmorland and Lonsdale
Provider Companies House number
05156913
Provider HSCA start date
10 August 2012
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider nominated individual
Johnstone, Tina
Provider telephone
02033567070
Provider website recorded
Available through the source page
Provider PAF ID
25759658
Provider coordinates
51.5743770, -0.2356510
Provider constituency
Hendon
Provider address
Sutherland House, 70-78 West Hendon Broadway, London, NW9 7BT

Regulated activities

  • Accommodation for persons who require nursing or personal care
  • Treatment of disease, disorder or injury

Service types in monthly profile

  • Care home service with nursing

Service user bands

  • Dementia
  • Older People

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Care HomesCaringOutstanding14 November 2025LocationNo
Care HomesEffectiveGood14 November 2025LocationNo
Care HomesOverallGood14 November 2025LocationNo
Care HomesResponsiveGood14 November 2025LocationNo
Care HomesSafeGood14 November 2025LocationNo
Care HomesWell-ledGood14 November 2025LocationNo
OverallCaringOutstanding14 November 2025LocationNo
OverallEffectiveGood14 November 2025LocationNo
OverallOverallGood14 November 2025LocationNo
OverallResponsiveGood14 November 2025LocationNo
OverallSafeGood14 November 2025LocationNo
OverallWell-ledGood14 November 2025LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Nursing homes

Specialisms and services

Dementia|Caring for adults over 65 yrs

04 Contact

Public directory details

Address: Valley Drive,Esthwaite Avenue,Kendal, LA9 7SE

Phone: 1539738800