01 Directory record
Service, provider and regulatory context
- Provider
- Serenity Homes Limited
- CQC provider ID
- 1-447612456
- CQC location ID
- 1-459440516
- ODS code
- VL6Y6
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South West
- NHS region
- South West
- Local authority
- South Gloucestershire
- ONSPD CCG
- E38000222 · NHS Bristol, North Somerset and South Gloucestershire CCG
- Latest directory check
- 23 February 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 13 August 2012
- Dormant
- No
- Registered manager
- Salado, Amor Cielo
- Care-home beds
- 19
- Latest overall rating
- Requires improvement
- Rating publication date
- 23 February 2026
- Inherited rating
- No
- UPRN
- 520563
- Coordinates
- 51.4847160, -2.5128140
- Parliamentary constituency
- Filton and Bradley Stoke
- Provider Companies House number
- 05865450
- Provider HSCA start date
- 13 August 2012
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Sardar-Dean, Elaine
- Provider telephone
- 07706386471
- Provider website recorded
- Available through the source page
- Provider UPRN
- 520563
- Provider coordinates
- 51.4847160, -2.5128140
- Provider constituency
- Filton and Bradley Stoke
- Provider address
- 35 Overnhill Road, Downend, Bristol, BS16 5DS
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Overall | Requires improvement | 23 February 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 23 February 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 23 February 2026 | Location | No |
| Overall | Overall | Requires improvement | 23 February 2026 | Location | No |
| Overall | Safe | Requires improvement | 23 February 2026 | Location | No |
| Overall | Well-led | Requires improvement | 23 February 2026 | Location | No |
| Care Homes | Effective | Good | 12 February 2025 | Location | No |
| Overall | Effective | Good | 12 February 2025 | Location | No |
| Overall | Caring | Good | 10 November 2018 | Location | No |
| Overall | Responsive | Good | 10 November 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 35 Overnhill Road,Downend,Bristol, BS16 5DS
Phone: 1179568856
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.