01 Directory record
Service, provider and regulatory context
- Provider
- The Willows Residential Care Home Limited
- CQC provider ID
- 1-4207510947
- CQC location ID
- 1-4603446445
- ODS code
- VM9C1
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Coventry
- ONSPD CCG
- E38000251 · NHS Coventry and Warwickshire CCG
- Brand
- BD496 · BRAND Maple Group
- Latest directory check
- 4 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 9 January 2018
- Dormant
- No
- Registered manager
- Ogbuzuru, Cheta
- Care-home beds
- 32
- Latest overall rating
- Requires improvement
- Rating publication date
- 4 August 2026
- Inherited rating
- No
- UPRN
- 100070718816
- PAF ID
- 04658806
- Coordinates
- 52.4034400, -1.5188750
- Parliamentary constituency
- Coventry South
- Provider Companies House number
- 10913524
- Provider HSCA start date
- 9 January 2018
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Pabani, Rozmina
- Provider telephone
- 07895376560
- Provider UPRN
- 100071448038
- Provider coordinates
- 52.4219760, -1.8560930
- Provider constituency
- Birmingham Hall Green and Moseley
- Provider address
- 325 Highfield Road, Hall Green, Birmingham, B28 0BX
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 4 August 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 4 August 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 4 August 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 4 August 2026 | Location | No |
| Overall | Caring | Good | 4 August 2026 | Location | No |
| Overall | Overall | Requires improvement | 4 August 2026 | Location | No |
| Overall | Safe | Requires improvement | 4 August 2026 | Location | No |
| Overall | Well-led | Requires improvement | 4 August 2026 | Location | No |
| Care Homes | Effective | Good | 10 June 2025 | Location | No |
| Care Homes | Responsive | Good | 10 June 2025 | Location | No |
| Overall | Effective | Good | 10 June 2025 | Location | No |
| Overall | Responsive | Good | 10 June 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 38-39 Westminster Road,Coventry, CV1 3GB
Phone: 2476016154