01 Directory record
Service, provider and regulatory context
- Provider
- Redlands House Limited
- CQC provider ID
- 1-4098932160
- CQC location ID
- 1-4647172688
- ODS code
- VM9CN
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Latest directory check
- 14 February 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 19 December 2017
- Dormant
- No
- Registered manager
- Ward, Laura
- Care-home beds
- 41
- Latest overall rating
- Good
- Rating publication date
- 14 February 2025
- Inherited rating
- No
- UPRN
- 100090821486
- PAF ID
- 28605344
- Coordinates
- 52.6636450, 1.2657530
- Parliamentary constituency
- Norwich North
- Provider Companies House number
- 10715918
- Provider HSCA start date
- 19 December 2017
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Smart, Frances
- Provider telephone
- 01980861030
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 34498997
- Provider coordinates
- 51.0879170, -1.6907390
- Provider constituency
- Salisbury
- Provider address
- The Coach House Bentleigh Farm, Pitton, Salisbury, Wiltshire, SP5 1EG
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Mental Health
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 14 February 2025 | Location | No |
| Care Homes | Effective | Good | 14 February 2025 | Location | No |
| Care Homes | Overall | Good | 14 February 2025 | Location | No |
| Care Homes | Responsive | Good | 14 February 2025 | Location | No |
| Care Homes | Safe | Good | 14 February 2025 | Location | No |
| Care Homes | Well-led | Good | 14 February 2025 | Location | No |
| Overall | Caring | Good | 14 February 2025 | Location | No |
| Overall | Effective | Good | 14 February 2025 | Location | No |
| Overall | Overall | Good | 14 February 2025 | Location | No |
| Overall | Responsive | Good | 14 February 2025 | Location | No |
| Overall | Safe | Good | 14 February 2025 | Location | No |
| Overall | Well-led | Good | 14 February 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Mental health conditions|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 134 Reepham Road,Norwich, NR6 5PB
Phone: 1603427337
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.