01 Directory record
Service, provider and regulatory context
- Provider
- Via Community Ltd
- CQC provider ID
- 1-126775066
- CQC location ID
- 1-5001578653
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Community substance misuse
- Region
- London
- NHS region
- London
- Local authority
- Redbridge
- ONSPD CCG
- E38000255 · NHS North East London CCG
- Latest directory check
- 19 June 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 31 March 2018
- Dormant
- No
- Registered manager
- O'Connor, Helen
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 19 June 2026
- Inherited rating
- No
- UPRN
- 10091799810
- Coordinates
- 51.5578360, 0.0704410
- Parliamentary constituency
- Ilford South
- Provider Companies House number
- 02807934
- Provider charity number
- 1031602
- Provider HSCA start date
- 14 February 2011
- Provider type
- Independent Healthcare Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Community substance misuse
- Provider nominated individual
- Dhandayudham, Arun
- Provider telephone
- 02074213100
- Provider website recorded
- Available through the source page
- Provider coordinates
- 51.7618350, 0.0908340
- Provider constituency
- Harlow
- Provider address
- Passmores House, Third Avenue, Harlow, Essex, CM18 6YL
Regulated activities
- Treatment of disease, disorder or injury
Service types in monthly profile
- Community based services for people who misuse substances
Service user bands
- Children 0-18 years
- Older People
- People who misuse drugs and alcohol
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Community-based substance misuse services | Caring | Good | 19 June 2026 | Location | No |
| Community-based substance misuse services | Effective | Good | 19 June 2026 | Location | No |
| Community-based substance misuse services | Overall | Good | 19 June 2026 | Location | No |
| Community-based substance misuse services | Responsive | Good | 19 June 2026 | Location | No |
| Community-based substance misuse services | Safe | Good | 19 June 2026 | Location | No |
| Community-based substance misuse services | Well-led | Good | 19 June 2026 | Location | No |
| Overall | Overall | Good | 19 June 2026 | Location | No |
| Overall | Caring | Good | 20 April 2020 | Location | No |
| Overall | Effective | Good | 20 April 2020 | Location | No |
| Overall | Responsive | Good | 20 April 2020 | Location | No |
| Overall | Safe | Requires improvement | 20 April 2020 | Location | No |
| Overall | Well-led | Good | 20 April 2020 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Community services - Substance abuse
Specialisms and services
Caring for children (0 - 18yrs)|Caring for adults under 65 yrs|Caring for adults over 65 yrs|Substance misuse problems
04 Contact
Public directory details
Address: Ilford Chambers,11 Chapel Road,Ilford, IG1 2DR
Phone: 30030346