01 Directory record
Service, provider and regulatory context
- Provider
- Care Matters (Homecare) Limited
- CQC provider ID
- 1-1130219714
- CQC location ID
- 1-5203586490
- ODS code
- VNM3H
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Stockton-on-Tees
- ONSPD CCG
- E38000247 · NHS Tees Valley CCG
- Latest directory check
- 20 November 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 6 May 2022
- Dormant
- No
- Registered manager
- Hutchinson, Steven
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 20 November 2025
- Inherited rating
- No
- UPRN
- 10094061530
- Coordinates
- 54.5707910, -1.3183670
- Parliamentary constituency
- Stockton North
- Provider Companies House number
- 08753841
- Provider HSCA start date
- 15 January 2014
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Spark, Lisa
- Provider telephone
- 01325482075
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10092055732
- Provider coordinates
- 54.5168080, -1.5036580
- Provider constituency
- Stockton West
- Provider address
- 3 Pioneer Court, Morton Palms Business Park, Darlington, DL1 4WD
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Domiciliary care service
Service user bands
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 20 November 2025 | Location | No |
| Homecare | Effective | Good | 20 November 2025 | Location | No |
| Homecare | Overall | Good | 20 November 2025 | Location | No |
| Homecare | Responsive | Good | 20 November 2025 | Location | No |
| Homecare | Safe | Good | 20 November 2025 | Location | No |
| Homecare | Well-led | Good | 20 November 2025 | Location | No |
| Overall | Caring | Good | 20 November 2025 | Location | No |
| Overall | Effective | Good | 20 November 2025 | Location | No |
| Overall | Overall | Good | 20 November 2025 | Location | No |
| Overall | Responsive | Good | 20 November 2025 | Location | No |
| Overall | Safe | Good | 20 November 2025 | Location | No |
| Overall | Well-led | Good | 20 November 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for children (0 - 18yrs)|Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Suite 40, Durham Tees Valley Business Centre,Orde Wingate Way,Stockton-on-tees, TS19 0GA
Phone: 1642450057