01 Directory record
Service, provider and regulatory context
- Provider
- Bondcare (Ambassador) Limited
- CQC provider ID
- 1-512821993
- CQC location ID
- 1-543983962
- ODS code
- VLG8F
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Stockton-on-Tees
- ONSPD CCG
- E38000247 · NHS Tees Valley CCG
- Brand
- BD228 · BRAND Bondcare
- Latest directory check
- 3 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 11 February 2013
- Dormant
- No
- Registered manager
- Drury, John
- Care-home beds
- 70
- Latest overall rating
- Requires improvement
- Rating publication date
- 3 August 2026
- Inherited rating
- No
- UPRN
- 200000433547
- PAF ID
- 20782464
- Coordinates
- 54.5501050, -1.3789580
- Parliamentary constituency
- Stockton West
- Provider Companies House number
- 03727583
- Provider HSCA start date
- 11 February 2013
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Emanuel, Howard
- Provider telephone
- 01642587831
- Provider website recorded
- Available through the source page
- Provider coordinates
- 51.5805260, -0.1988250
- Provider constituency
- Finchley and Golders Green
- Provider address
- New Burlington House, 1075 Finchley Road, London, NW11 0PU
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Mental Health
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 3 August 2026 | Location | No |
| Care Homes | Effective | Good | 3 August 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 3 August 2026 | Location | No |
| Care Homes | Responsive | Good | 3 August 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 3 August 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 3 August 2026 | Location | No |
| Overall | Caring | Good | 3 August 2026 | Location | No |
| Overall | Effective | Good | 3 August 2026 | Location | No |
| Overall | Overall | Requires improvement | 3 August 2026 | Location | No |
| Overall | Responsive | Good | 3 August 2026 | Location | No |
| Overall | Safe | Requires improvement | 3 August 2026 | Location | No |
| Overall | Well-led | Requires improvement | 3 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Elton Village,Elton,Stockton On Tees, TS21 1AG
Phone: 1642570200
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.