01 Directory record
Service, provider and regulatory context
- Provider
- Copthorne Complete Home Care Limited
- CQC provider ID
- 1-4969235310
- CQC location ID
- 1-5954291948
- ODS code
- VNCFA
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Shropshire
- ONSPD CCG
- E38000257 · NHS Shropshire, Telford and Wrekin CCG
- Latest directory check
- 4 February 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 3 January 2019
- Dormant
- No
- Registered manager
- Masango, Thamary
- Care-home beds
- 0
- Latest overall rating
- Not Rated
- Rating publication date
- Not supplied
- Inherited rating
- No
- UPRN
- 10014526994
- Coordinates
- 52.7456560, -2.7350200
- Parliamentary constituency
- Shrewsbury
- Provider Companies House number
- 11153314
- Provider HSCA start date
- 3 January 2019
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Masango, Thamary
- Provider telephone
- 07939539813
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10092023514
- Provider coordinates
- 52.7456560, -2.7350200
- Provider constituency
- Shrewsbury
- Provider address
- Unit 6 Flexspace, Battlefield Enterprise Park, Stafford Drive, Shrewsbury, SY1 3FE
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
- Supported living service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 4 February 2025 | Location | No |
| Homecare | Effective | Good | 4 February 2025 | Location | No |
| Homecare | Overall | Good | 4 February 2025 | Location | No |
| Homecare | Responsive | Good | 4 February 2025 | Location | No |
| Homecare | Safe | Requires improvement | 4 February 2025 | Location | No |
| Homecare | Well-led | Good | 4 February 2025 | Location | No |
| Overall | Caring | Not Rated | Not supplied | Location | No |
| Overall | Effective | Not Rated | Not supplied | Location | No |
| Overall | Overall | Not Rated | Not supplied | Location | No |
| Overall | Responsive | Not Rated | Not supplied | Location | No |
| Overall | Safe | Not Rated | Not supplied | Location | No |
| Overall | Well-led | Not Rated | Not supplied | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported living
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Physical disabilities
04 Contact
Public directory details
Address: Room 6, Battlefield Enterprise Park,Stafford Drive, Northfield,Shrewsbury, SY1 3FE
Phone: 1214088313