01 Directory record
Service, provider and regulatory context
- Provider
- Change, Grow, Live
- CQC provider ID
- 1-125892604
- CQC location ID
- 1-5985983773
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Community substance misuse
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Brand
- BD270 · BRAND CGL (Change Grow Live)
- Latest directory check
- 4 September 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 22 November 2018
- Dormant
- No
- Registered manager
- Chilvers, Lydia
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 4 September 2025
- Inherited rating
- No
- UPRN
- 200004355696
- Coordinates
- 52.6236940, 1.3155820
- Parliamentary constituency
- Norwich South
- Provider Companies House number
- 03861209
- Provider charity number
- 1079327
- Provider HSCA start date
- 5 July 2011
- Provider type
- Independent Healthcare Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Community substance misuse
- Provider nominated individual
- Bijral, Prunwat
- Provider telephone
- 01273677019
- Provider UPRN
- 22236585
- Provider coordinates
- 50.8249830, -0.1388140
- Provider constituency
- Brighton Pavilion
- Provider address
- North Suite, 1st Floor, 1 Jubilee Street, Brighton, BN1 1GE
Regulated activities
- Diagnostic and screening procedures
- Treatment of disease, disorder or injury
Service types in monthly profile
- Community based services for people who misuse substances
Service user bands
- Older People
- People who misuse drugs and alcohol
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Community-based substance misuse services | Caring | Good | 4 September 2025 | Location | No |
| Community-based substance misuse services | Effective | Good | 4 September 2025 | Location | No |
| Community-based substance misuse services | Overall | Good | 4 September 2025 | Location | No |
| Community-based substance misuse services | Responsive | Good | 4 September 2025 | Location | No |
| Community-based substance misuse services | Safe | Good | 4 September 2025 | Location | No |
| Community-based substance misuse services | Well-led | Good | 4 September 2025 | Location | No |
| Overall | Caring | Good | 4 September 2025 | Location | No |
| Overall | Effective | Good | 4 September 2025 | Location | No |
| Overall | Overall | Good | 4 September 2025 | Location | No |
| Overall | Responsive | Good | 4 September 2025 | Location | No |
| Overall | Safe | Good | 4 September 2025 | Location | No |
| Overall | Well-led | Good | 4 September 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Community services - Substance abuse
Specialisms and services
Caring for adults under 65 yrs|Caring for adults over 65 yrs|Substance misuse problems
04 Contact
Public directory details
Address: Adobe House,5 Barton Way,Norwich, NR1 1DL
Phone: 1603514096
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.