01 Directory record
Service, provider and regulatory context
- Provider
- Your Quality Care Services Limited
- CQC provider ID
- 1-174496497
- CQC location ID
- 1-6444419507
- ODS code
- VNCVL
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Surrey
- ONSPD CCG
- E38000246 · NHS Surrey Heartlands CCG
- Latest directory check
- 4 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 15 February 2019
- Dormant
- No
- Registered manager
- Cave, Linda
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 4 August 2026
- Inherited rating
- No
- UPRN
- 10007918502
- Coordinates
- 51.1464020, -0.0177680
- Parliamentary constituency
- East Surrey
- Provider Companies House number
- 07398706
- Provider HSCA start date
- 3 June 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Maguire, Sally
- Provider telephone
- 02083933544
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 31100945
- Provider coordinates
- 51.3490200, -0.2493040
- Provider constituency
- Epsom and Ewell
- Provider address
- Effra House, 34 High Street, Epsom, Surrey, KT17 1RW
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 4 August 2026 | Location | No |
| Homecare | Effective | Requires improvement | 4 August 2026 | Location | No |
| Homecare | Overall | Requires improvement | 4 August 2026 | Location | No |
| Homecare | Responsive | Good | 4 August 2026 | Location | No |
| Homecare | Safe | Good | 4 August 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 4 August 2026 | Location | No |
| Overall | Caring | Good | 4 August 2026 | Location | No |
| Overall | Effective | Requires improvement | 4 August 2026 | Location | No |
| Overall | Overall | Requires improvement | 4 August 2026 | Location | No |
| Overall | Responsive | Good | 4 August 2026 | Location | No |
| Overall | Safe | Good | 4 August 2026 | Location | No |
| Overall | Well-led | Requires improvement | 4 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Charters Towers, 5 Charters Village Drive,East Grinstead, RH19 2HQ
Phone: 1342872205